Incidents | Force36 Limited Incidents reported on status page for Force36 Limited https://status.f36.net/ https://d1lppblt9t2x15.cloudfront.net/logos/65fdda9695a40b56c9a19e9bf587cbfa.jpeg Incidents | Force36 Limited https://status.f36.net/ en Network Uplink Optimisation Works https://status.f36.net/incident/781474 Sat, 06 Dec 2025 19:00:04 -0000 https://status.f36.net/incident/781474#396296071989ab52f7e028bd4c471f721826481e51cb9390a611c2820e6c767f We are in the final stages of implementing network optimisation to our high availability and fault tolerant network stack. Migrating Traffic from Copper Uplinks to Fibre Uplinks https://status.f36.net/incident/744018 Sat, 25 Oct 2025 19:00:00 -0000 https://status.f36.net/incident/744018#453843e202b4977816fa34680dac5881b40ecb0d22958b7e625572c850be36d7 As part of our ongoing network enhancement programme, we will be migrating network traffic from our legacy copper uplinks to new fibre uplinks. This upgrade will deliver improved performance and reliability for our customers. These uplinks are fully redundant, so we do not anticipate any disruption to network connectivity while the work is carried out. Our engineers will perform the migration one link at a time to maintain continuous service. Replacement of legacy copper internal interconnects https://status.f36.net/incident/717155 Tue, 02 Sep 2025 19:00:00 -0000 https://status.f36.net/incident/717155#a49adb05d604676ac6d1879d2d02e2542bb904d0b2384dab5713e928e233dcb8 We are replacing some internal copper interconnects with fibre which may cause a short period of downtime during the maintenance window. We expect downtime to be minimal but will treat the service as at-risk for the duration of the maintenance window. Replacement of some copper interlinks with fibre https://status.f36.net/incident/717026 Mon, 01 Sep 2025 20:00:28 -0000 https://status.f36.net/incident/717026#c7a5d8b95e206bbc55b92551a6467357e0e05b67dc0cea3ac985973f7f7a0a74 We are replacing some legacy network hardware from copper to fibre to allow for future expandability and enhanced networking performance. Intermittent DNS resolution issues https://status.f36.net/incident/600844 Mon, 23 Jun 2025 16:11:00 -0000 https://status.f36.net/incident/600844#672152d4df82c935b38be04840849a350f6ebbfc6f634284b36796d0ae12e4a2 We have implemented some additional resources into this network which resolve the issue we were experiencing. We will be making some additional changes to the network core in a future maintenance window. Intermittent DNS resolution issues https://status.f36.net/incident/600844 Thu, 12 Jun 2025 15:01:00 -0000 https://status.f36.net/incident/600844#1d191b2efc7ed7cd48113d379222cc39b4ba284c6b53a58a55cd41e765fbd7eb Our engineers have implemented fixes on our network infrastructure and have fixed the majority of issues, customers should not be experiencing any network outages now. The network status of our Maidenhead site remains 'Degraded' as we have identified some additional network enhancements that we will apply at a future date during a scheduled maintenance window. Server Updates Applied https://status.f36.net/incident/601585 Thu, 12 Jun 2025 15:00:20 -0000 https://status.f36.net/incident/601585#7fafc42322c5c6cc4232f967d40b8d28cc8704ffc86098561402a187383dade0 We apply regular routine patches to our server estate during non-peak usage hours. Intermittent DNS resolution issues https://status.f36.net/incident/600844 Wed, 11 Jun 2025 11:31:00 -0000 https://status.f36.net/incident/600844#09b66f3e45b6d4a62f1cf4fe583d402301dfca6c0928d9c98dc0898ebea1505b We are experiencing intermittent issues with DNS to certain providers, the network team are looking into this and we will provide further information on this as soon as possible. Network Uplink Optimisation https://status.f36.net/incident/600344 Wed, 11 Jun 2025 07:00:00 -0000 https://status.f36.net/incident/600344#a144df080708c173fef1576389b841c410406fcee772e3a6673d1be60cc7a24b Maintenance completed Network Uplink Optimisation https://status.f36.net/incident/600344 Tue, 10 Jun 2025 19:00:00 -0000 https://status.f36.net/incident/600344#adba9c8b62377afc7db07a76d188e3cff190084ec9618c077f1b9a91fe0b25b2 We are optimising our WAN upilnk configurations, this work will cause unstable WAN links for the duration of the maintenance window. Network Reconfiguration https://status.f36.net/incident/580277 Sat, 24 May 2025 20:00:00 -0000 https://status.f36.net/incident/580277#c36e07c32eb330b3e8af5e825fa421e2c95a8398501a6ae154fc9214b147f000 We are carrying out network optimisation work in our datacentre, customer services are at risk of disruption during the network maintenance window.